State Farm® Insurance Agent Chris Shields
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelly Nelson
July 17, 2026
"Great agency with a friendly group. Make you feel like family and a painless process, for a necessity."
"Thanks for the nice review. Enjoy working with such great customers. We appreciate you."
Tonja Ames
July 13, 2026
"I have been with State Farm for over 35 years. They ha e insured our Houses, Cars and Life Insurances. Wonderful family to have taking care of all your insurance needs. Chris is fantastic and will help you with all your needs!"
"Toni:
It has been a pleasure to work with you since the beginning! Many times friends become customers, and many times customers become friends! We appreciate you."
Rylie Carlson
July 10, 2026
"Lisa was super helpful and was able to swiftly get me on my insurance policy!"
"We sure appreciate your kind words. We are always here to help, so reach out anytime!"
Dawn Bower
July 8, 2026
"We received top notch service from Lisa, and she was able to set us up right away to meet a deadline. People in the office are very kind and fun, and our auto insurance rates were cut almost in half!!"
"We are so happy we were able to help with your unsurance and save you some money. Lisa and the rest of us are here to help anytime! Thanks again."
Tonya Murphy
July 4, 2026
"We love Lisa!"
"Lisa is the best! Thanks for the great review."
Natalie Murphy
July 3, 2026
"Lisa Miller is the best agent ever!!!"
"Lisa is awesome! Thanks for the wonderful review."
Paul Carlson
June 25, 2026
"Excellent service!!"
Theresa Brock
June 24, 2026
"I'm very happy with the service that Debbie gave. She gave me time and has patience listening with all my questions. She is amazing!"
"Thank you so much for the wonderful review. We are so happy to help with your insurance. "
Jeanne Trowbridge
February 19, 2026
"We've been with State Farm for 30 years (with 2 other local agents) and we're now with Chris' office and we couldn't be happier! We met in person with Lisa (and Chris) as soon as we got transferred, and they are just the nicest people ever. They went over each one of our policies with a fine tooth comb, and made recommendations of what to add, what to remove, what to tweak. Friendly, professional, and attentive. So glad we made the switch!!"
"It was so nice to meet and visit with you! "
alpine pinewoods
November 22, 2025
"I’ve been with State Farm for over a year now. I recently spoke with Debbie Shields and she helped me with some quotes on a few different vehicles. She was fast and efficient and gave me lots of laughter while on the phone with her. Thank you all at Chris Shields State Farm.
Andrea Johnson"
Sherry Fry
November 20, 2025
"Very professional and patient, always ready to answer your questions. Quick to call back when message is left."
Ricky Barton
November 13, 2025
"Very satisfied with their customers service, they are willing to go the extra mile to resolve any problems or questions you have. I would highly recommend this Agency to anyone looking for an Insurance company."
Kaitlyn Adams
November 10, 2025
"I LOVE working with them. I have been with them over 10 years now and they never disappoint!"
"We appreciate and enjoy working with you!"
nathan beard
November 7, 2025
"Ive been with this specific state farm for years now and have zero complaints. Everyone is very pleasant on the phone which is a big deal in my opinion. Highly recommend 👍🏼"
Erma Hulsey
November 7, 2025
"Great services, very friendly"
Marianne Hand
November 5, 2025
"Chris’ office is very efficient , professional, friendly and quick to solve issues. Debbie is terrific!"
mark sorrentino
October 31, 2025
"Shields stare farm is Always courteous and have the answers for me for any concerns with my insurance..I have been with State Farm for 42 years because there's service is great..."
Candice Klaas
October 31, 2025
"Debbie was fast and amazing! She took the time to call on my behalf and also call me to explain the next step for my claim. Debbie also was so helpful on changing my address. And also call me right away when she realized that I had home owner insurance. When I sold my house. So that I wouldn’t be charged for service that I no longer needed. I would recommend anyone to go into shields State Farm and talk to Debbie for any and all insurance needs!!"
Toni Espy
October 29, 2025
"Great people to work with when needed. State Farm has always been a good insurance company. Chtis Shields agency is the best of them in Rockford area. Currently they insure everything we have. 4 vehicles, house/ property. Debbie has been outstanding and claims department was awesome as well. They seriously looked out for me when I really needed them and I am very greatful for it! Thanks you guys! ♥️"
Sally Etheridge
October 27, 2025
"Debbie in Chris Shield’s office is the best!! I had an issue with an out-of-state traffic fine and Debbie took extra time to get it solved for me. I have not been in Denver in 10 years so I knew I had no tickets, even though I received a legal office letter/bill for $150 with a license plate and BIN supposedly for a car I own. I called State Farm and Debbie went the extra mile to get the Colorado DOT on a three-way call during which they looked at the ticket and determined the license plate had been incorrectly identified. Thanks, Debbie! And thanks also to Chris Shields for the follow up phone call! My State Farm team is the best."
Betsy Fulton
June 13, 2025
"I've had Shields State Farm since I was able to drive well over 30 years ago. They are easy to get ahold of, and they have worked with me through all stages of life! Debbie and Lisa in the office are the added bonus! These ladies are kind, patient, thoughtful, and personable! I know when I call that they will help me and work with me. I highly recommend this office!"
Teresa Shriver
April 24, 2025
"Thank you Debbie and the rest of the staff!
Great office and caring staff. Would highly recommend!!!"
Rod Butler
April 8, 2025
"Great place,great people."
Ian Johnson
March 3, 2025
"Lisa made the whole process simply easy and seamless!"
"Ian:
We sure appreciate your business. Let us know if we can ever be of any assistance."
Karen Carlson
February 21, 2025
"Chris and his team have been absolutely amazing to work with to get our insurance needs met. Having someone you can trust in this industry to work fairly, honestly, efficiently and competently on your behalf is critically important, but too many people don't realize that until it's too late. When integrity matters -- and it truly DOES in this case -- you want the right folks in the driver's seat. Whether you are a first timer seeking insurance or simply considering a much needed change, as we were, look no further!"
"Karen:
Thanks so much for the kind words. We love working with such great people. Call us ANYTIME we can help."