State Farm® Insurance Agent Chris Shields

"We've been with State Farm for 30 years (with 2 other local agents) and we're now with Chris' office and we couldn't be happier! We met in person with Lisa (and Chris) as soon as we got transferred, and they are just the nicest people ever. They went over each one of our policies with a fine tooth comb, and made recommendations of what to add, what to remove, what to tweak. Friendly, professional, and attentive. So glad we made the switch!!"

"I’ve been with State Farm for over a year now. I recently spoke with Debbie Shields and she helped me with some quotes on a few different vehicles. She was fast and efficient and gave me lots of laughter while on the phone with her. Thank you all at Chris Shields State Farm.

Andrea Johnson"

"Very professional and patient, always ready to answer your questions. Quick to call back when message is left."

"Very satisfied with their customers service, they are willing to go the extra mile to resolve any problems or questions you have. I would highly recommend this Agency to anyone looking for an Insurance company."

"I LOVE working with them. I have been with them over 10 years now and they never disappoint!"

"Ive been with this specific state farm for years now and have zero complaints. Everyone is very pleasant on the phone which is a big deal in my opinion. Highly recommend 👍🏼"

"Shields stare farm is Always courteous and have the answers for me for any concerns with my insurance..I have been with State Farm for 42 years because there's service is great..."

"Debbie was fast and amazing! She took the time to call on my behalf and also call me to explain the next step for my claim. Debbie also was so helpful on changing my address. And also call me right away when she realized that I had home owner insurance. When I sold my house. So that I wouldn’t be charged for service that I no longer needed. I would recommend anyone to go into shields State Farm and talk to Debbie for any and all insurance needs!!"

"Great people to work with when needed. State Farm has always been a good insurance company. Chtis Shields agency is the best of them in Rockford area. Currently they insure everything we have. 4 vehicles, house/ property. Debbie has been outstanding and claims department was awesome as well. They seriously looked out for me when I really needed them and I am very greatful for it! Thanks you guys! ♥️"

"Debbie in Chris Shield’s office is the best!! I had an issue with an out-of-state traffic fine and Debbie took extra time to get it solved for me. I have not been in Denver in 10 years so I knew I had no tickets, even though I received a legal office letter/bill for $150 with a license plate and BIN supposedly for a car I own. I called State Farm and Debbie went the extra mile to get the Colorado DOT on a three-way call during which they looked at the ticket and determined the license plate had been incorrectly identified. Thanks, Debbie! And thanks also to Chris Shields for the follow up phone call! My State Farm team is the best."

"I've had Shields State Farm since I was able to drive well over 30 years ago. They are easy to get ahold of, and they have worked with me through all stages of life! Debbie and Lisa in the office are the added bonus! These ladies are kind, patient, thoughtful, and personable! I know when I call that they will help me and work with me. I highly recommend this office!"

"Thank you Debbie and the rest of the staff!
Great office and caring staff. Would highly recommend!!!"

"Lisa made the whole process simply easy and seamless!"

"Chris and his team have been absolutely amazing to work with to get our insurance needs met. Having someone you can trust in this industry to work fairly, honestly, efficiently and competently on your behalf is critically important, but too many people don't realize that until it's too late. When integrity matters -- and it truly DOES in this case -- you want the right folks in the driver's seat. Whether you are a first timer seeking insurance or simply considering a much needed change, as we were, look no further!"

"Great insurance company"

"Absolutely the best customer service! I’ve been with this location for about 15 years. For cars, and rental insurance and now homeowners insurance. I change cars ALOT, and they’ve always been the best. They do what I need them to do, and quickly so I’m good to drive my new car that day! I can’t say enough good things about the entire team at Chris Shields State Farm!"

"Great Service!! Thanks Lisa"

"Outstanding service and business personality!"

"Everybody is helpful"

"Very nice people, excellent customer service. They answered all of my questions."

"Very prompt and polite service. Would highly recommend their services!"

"I always have fast wonderful service from this company. And come to them with all my insurance needs and will continue to in the future."

"The two agents we have had at this office have been very personable and helpful, we have been with State Farm for over 40 years and I have always had prompt and great service. We have our house inss., 4 cars, and two motorcycles insured with State Farm, sometimes consider changing to cheaper insurance, but good service goes a long way versus saving a little money. We have had a house fire, hail damage claim, and couple car accident claims and State Farm handled them promptly and were very easy to work with. Our newest agent Debbie went out of her way and dropped a receipt off at our house recently because their computers were down at the office, WOW, if that isn't excellent customer service! We will be staying with State Farm for years to come."

"A very friendly place to do business with. Everyone there is so polite and care about you and any of your needs. Thank you for being you."

"Very helpful and friendly staff."