Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

savannah hensley

November 21, 2023

5  out of  5 rating by savannah hensley
"Absolutely the best customer service! I’ve been with this location for about 15 years. For cars, and rental insurance and now homeowners insurance. I change cars ALOT, and they’ve always been the best. They do what I need them to do, and quickly so I’m good to drive my new car that day! I can’t say enough good things about the entire team at Chris Shields State Farm!"

Amy Truninger

July 12, 2023

5  out of  5 rating by Amy Truninger
"Great Service!! Thanks Lisa"

mike keppner

May 25, 2023

5  out of  5 rating by mike keppner
"Outstanding service and business personality!"

Richard Froman

May 22, 2023

5  out of  5 rating by Richard Froman
"Everybody is helpful"

Edgar Osorio

May 17, 2023

5  out of  5 rating by Edgar Osorio
"Very nice people, excellent customer service. They answered all of my questions."

Brenda Marzano

March 29, 2023

5  out of  5 rating by Brenda Marzano
"Very prompt and polite service. Would highly recommend their services!"

Sondra Gentry

March 29, 2023

5  out of  5 rating by Sondra Gentry
"I always have fast wonderful service from this company. And come to them with all my insurance needs and will continue to in the future."

Jamie Nadowski

March 28, 2023

5  out of  5 rating by Jamie Nadowski
"The two agents we have had at this office have been very personable and helpful, we have been with State Farm for over 40 years and I have always had prompt and great service. We have our house inss., 4 cars, and two motorcycles insured with State Farm, sometimes consider changing to cheaper insurance, but good service goes a long way versus saving a little money. We have had a house fire, hail damage claim, and couple car accident claims and State Farm handled them promptly and were very easy to work with. Our newest agent Debbie went out of her way and dropped a receipt off at our house recently because their computers were down at the office, WOW, if that isn't excellent customer service! We will be staying with State Farm for years to come."

darlene wood

February 14, 2023

5  out of  5 rating by darlene wood
"A very friendly place to do business with. Everyone there is so polite and care about you and any of your needs. Thank you for being you."

jan Hobbs

February 6, 2023

5  out of  5 rating by jan Hobbs
"Very helpful and friendly staff."

Marci Oldani

February 6, 2023

5  out of  5 rating by Marci Oldani
"Debbie with State Farm at Chris Shield's office goes out of her way to make sure that your needs are taken care of. The communication and prompt responses are outstanding. We have been down sizing our business and Debbie has been very personal, kind and understanding as we are making this transition."

Cindy Spitzner

February 2, 2023

5  out of  5 rating by Cindy Spitzner
"Wonderful. Lovely people with knowledge and friendliness bar none."

Sue Buckwalter

February 2, 2023

5  out of  5 rating by Sue Buckwalter
"In times of an accident, even the most calm person gets a little on edge. I have always felt a calm when calling the Shields office and expecting experienced great follow through. Thanks, Bob, Chris, Lisa and Debbie for your 40 years of assistance!"

Joni Hauser

February 2, 2023

5  out of  5 rating by Joni Hauser
"I finally made the decision to bundle my homeowners and my car insurance. Couldn't believe the savings and State farm made it so easy. I am a happy camper with the results I received"

Bob Johnson

January 27, 2023

5  out of  5 rating by Bob Johnson
"Awesome lisa"

blue elephant

January 20, 2023

5  out of  5 rating by blue elephant
"Lisa was great to work with, she answered all my questions and got me great rates."

Mayra Gonzalez

January 18, 2023

5  out of  5 rating by Mayra Gonzalez
"Great customer service! Debbie is always super helpful and quick to respond! Thank you"

carolyn repka

January 1, 2023

5  out of  5 rating by carolyn repka
"Friendly staff and great service. Satisfied State Farm Customer since 1976."

Michael Jannisch

December 15, 2022

5  out of  5 rating by Michael Jannisch
"We’ve been with Chris Shields State Farm for some time now and they have always done an excellent job for us and we have NO complaints at all! No issues ever!!"

Ricky Barton

December 14, 2022

5  out of  5 rating by Ricky Barton
"Very satisfied with their customers service, they are willing to go the extra mile to resolve any problems or questions you have."

Julie Wolfgram

December 8, 2022

5  out of  5 rating by Julie Wolfgram
"Wow such wonderful people to help you!! Great prices too. Happy to have started with."

Kathy Kelley

November 22, 2022

5  out of  5 rating by Kathy Kelley
"Excellent"

Derek Eno

September 22, 2022

5  out of  5 rating by Derek Eno
"Debbie is the reason we stick with State Farm. She has been a huge help and willing to go the extra mile when we've needed it."

Bart Bentley

September 21, 2022

5  out of  5 rating by Bart Bentley
"State Farm has been extremally helpful this week. I hit a deer with one vehicle, and as well as getting a vehicle for my daughter. Through it all, State Farm has been highly responsive and proactive in helping find the best options. A special thank you to Debbie who works in this office - she has been a life saver!"

brian molander

September 13, 2022

5  out of  5 rating by brian molander
"Tim was awesome helped me fix the beacon"