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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

darlene wood

February 14, 2023

5  out of  5 rating by darlene wood
"A very friendly place to do business with. Everyone there is so polite and care about you and any of your needs. Thank you for being you."

jan Hobbs

February 6, 2023

5  out of  5 rating by jan Hobbs
"Very helpful and friendly staff."

Marci Oldani

February 6, 2023

5  out of  5 rating by Marci Oldani
"Debbie with State Farm at Chris Shield's office goes out of her way to make sure that your needs are taken care of. The communication and prompt responses are outstanding. We have been down sizing our business and Debbie has been very personal, kind and understanding as we are making this transition."

Cindy Spitzner

February 2, 2023

5  out of  5 rating by Cindy Spitzner
"Wonderful. Lovely people with knowledge and friendliness bar none."

Sue Buckwalter

February 2, 2023

5  out of  5 rating by Sue Buckwalter
"In times of an accident, even the most calm person gets a little on edge. I have always felt a calm when calling the Shields office and expecting experienced great follow through. Thanks, Bob, Chris, Lisa and Debbie for your 40 years of assistance!"

Joni Hauser

February 2, 2023

5  out of  5 rating by Joni Hauser
"I finally made the decision to bundle my homeowners and my car insurance. Couldn't believe the savings and State farm made it so easy. I am a happy camper with the results I received"

Bob Johnson

January 27, 2023

5  out of  5 rating by Bob Johnson
"Awesome lisa"

blue elephant

January 20, 2023

5  out of  5 rating by blue elephant
"Lisa was great to work with, she answered all my questions and got me great rates."

Mayra Gonzalez

January 18, 2023

5  out of  5 rating by Mayra Gonzalez
"Great customer service! Debbie is always super helpful and quick to respond! Thank you"

carolyn repka

January 1, 2023

5  out of  5 rating by carolyn repka
"Friendly staff and great service. Satisfied State Farm Customer since 1976."

Michael Jannisch

December 15, 2022

5  out of  5 rating by Michael Jannisch
"We’ve been with Chris Shields State Farm for some time now and they have always done an excellent job for us and we have NO complaints at all! No issues ever!!"

Ricky Barton

December 14, 2022

5  out of  5 rating by Ricky Barton
"Very satisfied with their customers service, they are willing to go the extra mile to resolve any problems or questions you have."

Julie Wolfgram

December 8, 2022

5  out of  5 rating by Julie Wolfgram
"Wow such wonderful people to help you!! Great prices too. Happy to have started with."

Kathy Kelley

November 22, 2022

5  out of  5 rating by Kathy Kelley

Derek Eno

September 22, 2022

5  out of  5 rating by Derek Eno
"Debbie is the reason we stick with State Farm. She has been a huge help and willing to go the extra mile when we've needed it."

Bart Bentley

September 21, 2022

5  out of  5 rating by Bart Bentley
"State Farm has been extremally helpful this week. I hit a deer with one vehicle, and as well as getting a vehicle for my daughter. Through it all, State Farm has been highly responsive and proactive in helping find the best options. A special thank you to Debbie who works in this office - she has been a life saver!"

brian molander

September 13, 2022

5  out of  5 rating by brian molander
"Tim was awesome helped me fix the beacon"

Kimberly Nehmzow

August 19, 2022

5  out of  5 rating by Kimberly Nehmzow
"Super easy adding my collage students new car to our policy."

sulaiman rahim

August 15, 2022

5  out of  5 rating by sulaiman rahim
"Debbie! You are such a fantastic person. You care about your customers' needs. I m so grateful. I live almost 100 miles from your agency, but for the last 20 some year, I have remained with your agency for only one reason, and that is excellent customer service. Thanks Sulaiman"

David Mauer

July 29, 2022

5  out of  5 rating by David Mauer
"Very friendly staff I would highly recommend them to anyone who needs insurance. Very good rates. I save a lot with the drive safe and save. Keep up the good work."

Julie hedrick

June 22, 2022

5  out of  5 rating by Julie hedrick
"I want to thank Tim, Debbie and Lisa for helping me out with my questions and making my issuance claim an easy and quick experience. Highly recommend this place for your insurance needs."

Aaron Provido

May 20, 2022

5  out of  5 rating by Aaron Provido
"Lisa is a great insurance agent. Responds normally within an hour or so. If you message after business hours she responds pretty fast the following business day. Most if not all my questions or concerns are answered in a very timely manner. Definitely give these guys a call for your future insurance. They were able to save me quite a lot switching. Plus the app is pretty resourceful!"

Nicole Nevicosi

May 5, 2022

5  out of  5 rating by Nicole Nevicosi
"Lisa was so helpful and responsive, made the process of making some changes to our auto policy very easy!"

Kim Devine

April 15, 2022

5  out of  5 rating by Kim Devine
"I have used Shields State Farm as my insurance agency for over 30 years. They are quick to respond to questions, claims and changes for my portfolio. I recently worked with Debbie Marzano and she was wonderful! We had a few additions and subtractions to our accounts and she very easy to work with and had a positive and professional personality. She took the time to sit with us and find the best discounts and coverages. I highly recommend the Shields agency."

Neil Wyatt II

April 12, 2022

5  out of  5 rating by Neil Wyatt II
"Fast, prompt service! Excellent customer service from people who really care. Deb was great!"